Security FAQs
Yes, domains in your account can have privacy enabled after they are registered. To do this, follow our help article which includes a video to guide you through the process.
Most popular TLDs support it, while some country code top-level domains (ccTLDs) do not. Check the TLD prices page for more information on which domain extensions include domain privacy.
1. Install Two-Factor Authenticator on your phone, like Google Authenticator , Microsoft Authenticator, Authy, or Duo Mobile
2. Sign in to your Dynadot account.
3. Select "My Info" from the left-side menu bar and click "Security" in the drop-down.
4. Click "Enable Two-Factor Authenticator", you will need to Unlock your account.
5. Open up the Two-Factor Authenticator app and click on the ‘+’ sign to add your Dynadot account.
6. You can either scan the barcode or enter the key manually.
7. Once it's been successfully added, your Dynadot account will be listed as "Dynadot:username" in the app.
8. Enter the token from the app where it says "Generate A Token" and then click "Enable Token."
1. Sign in to your Dynadot account.
2. Select Security from the "My Info" drop-down menu.
3. Unlock your account using the button at the top of the page.
4. Under "SMS Authentication", enter in your cellphone number (country code in the first box, full phone number in the second box).
5. Click on the "SMS Phone Number" button.
6. Next, click on the "Get SMS Token" button. A 6-digit code will be sent to your cellphone number to ensure you have access to the cellphone number you entered. This test code will expire 1 hour after it is sent.
7. Enter in the SMS test code in the "Enter Token" box.
8. Click on the "Enable SMS" button to save your changes.
9. If the correct test code is entered, your SMS settings will be saved for your account.
1. Sign in to your Dynadot account.
2. Select "My Info" from the left-side menu bar then Security from the drop-down.
3. On the "Security Settings" page, click the Unlock Account button.
4. To unlock your account, you must enter your security PIN, which is a 4-digit number specified when you create your Dynadot account. If you forgot your security PIN, you can visit the 'My Info' section in your Dynadot account control panel to reset it.
5. If you have Google Authenticator and/or SMS authorized for your account, you will also need to enter your token code (Google Authenticator) and/or SMS code.
6. Click on the "Unlock Account" button.
1. Sign in to your Dynadot account.
2. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down.
3. Check the box next to the domain name(s) you want to unlock.
4. Select "Unlock Domains" from the "Bulk Action" drop-down menu.
5. If your account is locked, you will be prompted to unlock your account before proceeding.
6. Unlocking your account will require you to enter your " security PIN " (as well as a Token Code if you have set up Google Authenticator and/or an SMS Code if you have SMS Authentication set up ).
7. After entering the necessary information to unlock your account, click the "Unlock Account" button. This will take you back to the "Manage Domains" page where you can make your domain selection(s) again.
8. Click the "Unlock Domains" button to unlock your domain(s).
Domain hijacking is on the rise, with attackers using more advanced methods to take control of domains.
Dynadot offers a free security package to help protect your domains, and for even stronger protection, Registry Lock adds another layer of defense for your most valuable names. It's available for .COM, .NET, and .CC domains, with more TLDs coming soon. Learn more in our help section.
1. An authorized individual designated during onboarding must email Verisign to request the removal of the Registry Lock server status code(s).
2. The authorized individual contacts Verisign by phone, provides their security phrase and confirms the email request's contents.
3. Once unlocked, Verisign confirms via email to the authorized individual.
4. The registrar can then make desired changes using SRS.
5. To relock domain names or hosts, an authorized individual emails the request and contacts Verisign by phone to confirm their security phrase.
6. Verisign sends confirmation via email once the domain names or hosts are relocked.
1. An authorized individual designated during onboarding submits an email request to Verisign to remove domain names or hosts from the Registry Lock Service, whether they are currently locked or unlocked for changes.
2. The authorized individual contacts Verisign via phone, states their security phrase and confirms the email request's contents.
3. Once unlocked and removed from the Registry Lock Service, Verisign sends confirmation via email to the authorized individual who initiated the request.