Domain Security

Tools to keep your account and domains safe - included free for all of our users.
hands holding smartphone with laptop entering their 6 digit login verification code

Two Factor Security

We also offer (and recommend) two factor authentication on all Dynadot accounts. For customers without a smartphone we offer SMS Authentication, as well as the Google Authenticator app for your Android or iPhone. Though optional, two factor authentication increases the security of your Dynadot account and can help prevent unauthorized access.

security key login device with protection shield icon

Security Key

Security keys offer another level of protection and can be easily set up within your Dynadot account. Security keys are a physical device used for authentication - once you have connected your unique key with your Dynadot account, simply touch the button on the key device to authorize login. Use our Help File to learn more about connecting your security key with your Dynadot account.

Security FAQs

How do I add two factor authentication to my account?

1. Install Two-Factor Authenticator on your phone, like Google Authenticator, Microsoft Authenticator, Authy and Duo Mobile

2. Sign in to your Dynadot account.

3. Select "My Info" from the left-side menu bar and click "Security" in the drop-down.

4. Click "Enable Two-Factor Authenticator", you will need to Unlock your account.

5. Open up the Two-Factor Authenticator app and click on the + sign to add your Dynadot account.

6. You can either scan the barcode or enter the key manually.

7. Once it's been successfully added, your Dynadot account will be listed as "Dynadot:username" in the app.

8. Enter the token from the app where it says "Generate A Token" and then click "Enable Token."

How do I set up SMS authentication?

1. Sign in to your Dynadot account.

2. Select Security from the "My Info" drop-down menu.

3. Unlock your account using the button at the top of the page.

4. Under "SMS Authentication", enter in your cellphone number (country code in the first box, full phone number in the second box).

5. Click on the "SMS Phone Number" button.

6. Next, click on the "Get SMS Token" button. A 6-digit code will be sent to your cellphone number to ensure you have access to the cellphone number you entered. This test code will expire 1 hour after it is sent.

7. Enter in the SMS test code in the "Enter Token" box.

8. Click on the"Enable SMS" button to save your changes.

9. If the correct test code is entered, your SMS settings will be saved for your account.

My Dynadot Account is locked. How do I unlock it?

1. Sign in to your Dynadot account.

2. Select "My Info" from the left-side menu bar then Security from the drop-down.

3. On the "Security Settings" page, click the Unlock Account button.

4. To unlock your account, you must enter your security PIN, which is a 4-digit number specified when you create yourDynadot account. If you forgot your security PIN, you can visit the 'My Info' section in your Dynadot account control panel to reset it.

5. If you have Google Authenticator and/or SMS authorized for your account, you will also need to enter your token code (Google Authenticator) and/or SMS code.

6. Click on the "Unlock Account" button.

A domain name is locked in my account. How do I unlock it?

1. Sign in to your Dynadot account.

2. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down.

3. Check the box next to the domain name(s) you want to unlock.

4. Select "Unlock Domains" from the "Bulk Action" drop-down menu.

5. If your account is locked, you will be prompted to unlock your accountbefore proceeding.

6. Unlocking your account will require you to enter your "security PIN" (as well as a Token Code if you have set up Google Authenticator and/or an SMS Code if you have SMS Authentication set up).

7. After entering the necessary information to unlock your account, click the "Unlock Account" button. This will take you back to the "Manage Domains" page where you can make your domain selection(s) again.

8. Click the "Unlock Domains" button to unlock your domain(s).

24/7 Support

Have questions about our security options? Contact us - our team is here to help.
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