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Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.
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How do I find my Google Authenticator serial number or key?

To locate your Google Authenticator serial number or key, please follow these steps:

  1. Sign in to your Dynadot account.
  2. Select "My Info" from the left-side menu bar and click "Security" in the drop-down.
  3. Verify your identity by entering your Security PIN as well as your Google Authenticator token code and/or your SMS code (if applicable).
  4. Press the "Unlock Account" button.
  5. Click on ellipsis icon behind "Authenticator App" section then hit "edit".

You will now be able to access your serial number or key under the "Google Authentication" section.

Have you lost your cellphone or don't have access to Google Authenticator? Learn how to submit a Lost Cellphone request so we can help you.


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