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Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.
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  • How do I set up my .RUHR default admin contact settings?

    .RUHR domain requires an admin contact in Germany. This means that you need to set up a contact record for this domain that has Germany as the country. You will be asked to set this at checkout, but you can also set it up or change it from within your Dynadot account.To setup your .RURH default admin contact settings, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "TLD Settings" in the drop-down. Click on the RUHR Domain Settings" link. Select your .RUHR default admin contact from the drop-down or click the "Create Contact Record" button to create a new contact. Press the "Save" button to save your changes.

  • How do I set my .BERLIN contact settings?

    The .BERLIN domains are restricted to those who have a connection to the city of Berlin. This connection can include a contact in Berlin. You will need to enter your contact settings either at checkout or from within your Dynadot account. To set up your .BERLIN contact settings from within your Dynadot account, please follow these steps: Sign in to your Dynadot account. Click "My Domains", then "TLD Settings" from the left-side menu bar. Click on the "BERLIN Settings", set your .BERLIN contact information here. If you do not have a contact record in Berlin, you can create one on that page as well.

  • Why can't I register my .AI domain for just one year?

    .AI domains require a minimum registration or renewal term of 2 years. So unfortunately, it would not be possible to register or renew an .AI domain for just 1 year.An .AI domain can be renewed for 2, 3, 4, 5, 6, 7, 8, 9, up to a maximum registration period of 10 years. This means that if your .AI domain expires in 1 years, you could renew it for up to 9 additional years.

  • How do I know if my .XXX, .ADULT, or .PORN website is eligible to be listed on the www.xxx.xxx directory?

    Eligible websites are developed .ADULT, .PORN, .SEX, or .XXX websites that contain adult entertainment content as determined by the central registry, ICM Registry's sole discretion. Please check out ICM Registry's website for more information.

  • How do I obtain and add my Membership ID to my .XXX domain?

    The central registry for .XXX requires registrants to be members of the Sponsored Community in order for their .XXX domains to resolve. You can still register .XXX domains without a member ID, but Membership is necessary before you can use the domain. Membership Application Process: The membership application is an automated process. .XXX domain owners will receive a membership invitation to the email address provided in the Whois information; The membership invitation email is sent by the registry within 24 hours after your domain name is registered. The FROM email address sending the invitation is "[email protected]".Please be sure to whitelist that address in your email server so the invitation does not appear in your SPAM folder. Membership takes less than 3 minutes to complete. For an overview of the process, please see more here. You can always request a Membership Invite from this page and choose "Request Application".To add your Membership ID to your .XXX domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and then "TLD Settings" in the drop-down. Click on the "XXX Settings" link. Enter your ID number In the "XXX Member ID" box. Press the "Set" button to save your changes. After you have completed those steps, you MUST update your contact settings for the .XXX domain. Go back to "My Domains" in the left-side menu bar and "Manage Domains" in the drop-down. Check the box next to your .XXX domain name(s) and click on the "Action" button. Choose "Contacts" from the "Action" list. Select your contacts records. Press the "Submit" button to save your changes.

  • Why am I unable to set my name servers for my .DE domain?

    The central registry for .DE domains requires that all name servers respond to DNS queries before they can be set to a .DE domain. This means that not only will your name servers need to be valid, they will also need to be properly configured to serve your specific domain and have diverse IP addresses associated to them. If you receive an error when attempting to set name servers for your .DE domain, it usually means one or more of these requirements are not met. In this case, we recommend running a Pre-Delegation Check. This should help you pin-point misconfigurations so you can inform your DNS provider or web host for resolution.Here is more information on .DE name server requirements.

  • What are the requirements to register .RUHR?

    .RUHR domain requires an admin contact in Germany. This means that you need to set up a contact record for these domains that has Germany as the country. You will be asked to set this up upon checkout. If you already have a contact record with Germany as the country, you can select it from a drop-down. Otherwise, it will ask you to create a new one with Germany set as the country.You can also set or change this information in your Dynadot account under RUHR Domain Settings.

  • Where do I enter my .MOSCOW/.МОСКВА Whois Type?

    To set up your .MOSCOW and/or .МОСКВА domain's Whois type, please follow these steps: Sign in to your Dynadot account. Click "My Domains", then "TLD Settings" from the left-side menu bar. Click on the ".MOSCOW/.МОСКВА Settings" and enter in your .MOSCOW/.МОСКВА Whois type information here. There are different Whois type entry requirements depending on whether you are a legal entity or an individual. Find out more about what you need to enter for your .MOSCOW/.МОСКВА Whois type.

  • How do I enter the intended use for my .QUEBEC domain?

    .QUEBEC requires all registrants to be an individual or a legal entity with a connection to the Québec community. Due to these restrictions, when you register a .QUEBEC domain name, you are asked to fill out an "intended use." To set up your .QUEBEC domain's intended use settings, please follow these steps: Sign in to your Dynadot account. Click “My Domains”, then “TLD Settings” from the left-side menu bar. Click on the "QUEBEC Settings" and enter in your .QUEBEC intended use information here. Find out more about .QUEBEC's intended use requirements.

  • What is the .QUEBEC "Intended Use" field and why do I have to enter it?

    The .QUEBEC central registry "Community Nexus" requirement that says all registrants of a .QUEBEC domain name must be an individual or a legal entity with a connection to the Québec community. This connection means that the registrant of the domain name must be able to reasonably demonstrate a link or an interest to the community at the time of registration and throughout the duration of the active registration. The link to the community can be on a linguistic, cultural, tourism, commercial, or any other basis that is conducive (and not detrimental) to the benefit of the Québec community.Registrations under the .QUEBEC top-level domain (TLD) are intended to be made by bona-fide members of the Québec community (as described above), and are subject to the further requirement that the registrant’s actions in the .QUEBEC community, as well as the registrant’s use of the registered domain name, must be: Generally accepted as legitimate; and Beneficial to the interest of the Québec community; and Commensurate with the role and importance of the registered domain name; and In good faith at the time of registration and throughout the duration of the active registration. Get instructions on how to enter the intended use for your .QUEBEC domain.

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